Wednesday, April 27th is Administrative Professionals Day – a day that celebrates the hard
work and dedication of executive admins and receptionists across offices
everywhere. At Artistic Dental our front office team serve
as our administrative backbone and essentially make sure our office runs
smoothly and patients are taken care of every day.
In honor of Administrative Professionals Day, we wanted to
take the opportunity to show our gratitude and shed some light on just how much
our front office does and some of the individuals that make it all work: Mary,
Dominique, Elisia, Ashley, and Carletta:
Mary has worked
with Dr. Dougherty for more than a decade. As our Office Manager, she is keeping
it all running – working with the dentists, staff, patients and our many vendors.
Elisia joined our
team in March 2014. Much of her day is spent on the phone scheduling patient
appointments, verifying insurance and making sure dental claims are process and
paid.
Dominique is one
of the newest employees, and she focuses primarily on files and forms related
to patient visits. Dominique is also one of our star receptionists, devoting a
lot of her time to patient calls.
Ashley hasn’t
worked at the front for very long, but she’s definitely gotten in to the daily
groove. Her typical schedule includes starting with a staff meeting to ensure
everyone is on the same page, taking messages from clients and visitors, and
generally answering any patient questions about billing, as well as greeting and making
patients feel comfortable.
Carletta spends
much of her time on the phone, and working through the billing process with
various insurance agencies. She sees herself as a true patient advocate – and
will fight to have the insurance pay their fair share.
What’s your favorite
part about coming to work for Artistic Dental?
·
Mary: Working
with such great people and helping our patients!
·
Dominique:
I’ve always been interested in billing, and learning more about health – so to
be able to combine the two is probably my favorite aspect of the job.
·
Elisia: I
like that we can make our patients smile!
·
Ashley:
Coffee in the morning! But really – I haven’t been in the front very long, but
I love chatting and getting to know all of our patients
·
Carletta:
Getting away from home (laughs) – no, honestly, I love getting here and seeing
everyone, especially patients you haven’t seen in awhile.
To learn more about the rest of the Artistic Dental team visit
our
staff
page!